Self-exclusion is the strongest responsible gambling tool available. If you feel your betting is causing harm — financial, emotional, or relational — self-exclusion provides a definitive break that you cannot override during a moment of weakness.
GamStop: Multi-Operator Self-Exclusion
How to Register
- Visit www.gamstop.co.uk
- Click Register Now
- Enter your personal details (name, DOB, email, address, phone number)
- Choose your exclusion period: 6 months, 1 year, or 5 years
- Confirm your registration
Registration takes effect within 24 hours. All UKGC-licensed online operators will block your accounts.
What Happens During Exclusion
Once your GamStop registration is active:
- All online gambling accounts are closed or suspended
- You cannot open new accounts with any UKGC-licensed operator
- Your remaining balances are returned to you
- You are removed from all gambling marketing and promotional communications
- Operators must take reasonable steps to prevent you from gambling
Individual Operator Self-Exclusion
If you want to block specific sites rather than all operators, you can self-exclude directly:
- Log into the operator's website
- Navigate to Account Settings → Responsible Gambling → Self-Exclusion
- Choose your exclusion period (typically 6 months minimum)
- Confirm — your account will be closed immediately
Individual self-exclusion applies only to that specific operator. You remain free to use other gambling sites.
Offline Self-Exclusion
Betting Shops (SENSE Scheme)
For high-street betting shops, the SENSE scheme allows you to self-exclude from all shops operated by participating companies within a given area:
- Visit any participating betting shop
- Ask staff about the self-exclusion scheme
- Complete the SENSE form with your photo and personal details
- Choose your exclusion area and period
Land-Based Casinos
Contact the casino directly or ask about the Multi-Operator Self-Exclusion Scheme at reception. You will complete a form with your photograph, and the casino will refuse you entry during your exclusion period.
After Self-Exclusion Ends
When your exclusion period expires, your accounts are not automatically reactivated. You must:
- Contact GamStop (or the individual operator) to request reactivation
- Wait for a mandatory 24-hour cooling-off period
- Confirm your decision after the cooling-off period
This process ensures that any return to gambling is a deliberate, considered decision rather than an impulsive one.
Support Resources
- GamStop: www.gamstop.co.uk (online self-exclusion)
- GamCare: 0808 8020 133 (free helpline, 24/7)
- BeGambleAware: www.begambleaware.org
- National Gambling Helpline: 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org (international support)